Technical triage
Ice machine not making ice — Rustenburg
Diagnosis, likely causes and safe checks for commercial ice machines showing this symptom, plus the point at which a technician should take over.
RTB // TECHNICAL TRIAGE
RTB-FLT.01 // CAUSES
Possible Causes
LIKELY CAUSES, MOST COMMON FIRST
- 01Water supply isolated or inlet valve failed closed
- 02Harvest cycle locked out by a switch or sensor
- 03Heavy scale insulating the evaporator
- 04Condenser blocked, causing a high-pressure cut-out
- 05Refrigeration fault or loss of charge
SAFE BASIC CHECKS
- 01Confirm the water supply tap is open and the filter is not long overdue
- 02Check the machine is switched on and the bin level control is not held
- 03Check the condenser is not blanketed with dust or grease
- 04Listen for whether the machine completes a cycle and then fails to harvest
RTB-FLT.02 // ESCALATE
When Professional Assistance Is Required
STOP AND CALL A TECHNICIAN IF
- 01No water entering the machine at all
- 02Machine warm to the touch and not cooling
- 03Repeated tripping
- 04Any suspected refrigerant issue
SAFETY
Never work on live electrical components, never open the refrigerant circuit, never attempt compressor repairs, and do not dismantle a commercial machine to reach internal parts. If there is water near electrical equipment or a burning smell, isolate the machine at the wall first.
GO TO ICE MACHINE REPAIRSRTB-FLT.03 // BOOK
Book A Technician For This Fault
RTB-FLT.04 // FAQ
Questions About This Fault
RTB // DEPLOYMENT
Ice machine not making ice? Arrange assistance in Rustenburg.
Contact us to check technician availability and arrange assistance for your commercial ice machine in Rustenburg.